On National Nurses Day: A Charge for the Future

Today, on National Nurses Day, the praise is pouring in for nurses across the U.S.—as well it should. From practicing physicians to nurse executives, to the Centers for Medicare & Medicaid Services (CMS) and the Veterans Administration (VA) Health Care, laudatory messages have been flying across social media. The Centers for Disease Control and Prevention (CDC) tweeted, “For all the long nights and hard days, CDC thanks you for protecting your patients and saving lives with #vaccination.”

The U.S. Department of Defense tweeted, “Nurses are protectors, leaders, and superheroes. We honor them on this National #Nurses Day and join @MilitaryHealth in celebrating #NursesWeek.”

And CMS Administrator Seema Verma wrote, “Thank you to the millions of nurses across our country for their continuous dedication to the care of America’s patients!”

Meanwhile, Leigh Spann, a meteorologist at WFLA in Tampa, created a meme (see illustration) that said, “A nurse is basically a superhero in scrubs”—very true.

And I particularly enjoyed this very candid, blunt tweet from Peter Grinspoon, M.D., a physician who describes himself as “the author of the memoir Free Refills: A Doctor Confronts His Addiction,” and who “currently practices as a primary care physician at an inner-city clinic in Boston and is on staff at Massachusetts General Hospital,” and who teaches medicine at Harvard Medical School. Dr. Greenspan tweeted this: “Huge THANK YOU to all the #nurses I work with who are awesome, who put up with same crap as doctors do with—if possible—even less support and respect, and who do so with compassion, humor and vast competence! Nurses are the foundation of healthcare.”

Nurses Far More Satisfied with EHRs Than Physicians, KLAS Report Finds

Nurses are much more satisfied with their EHRs (electronic health records) than physicians, with some of the strongest satisfaction points related to patient care, according to a new report from KLAS Research.

KLAS’ Arch Collaborative includes a database of more than 70,000 U.S. clinicians and 28,000 nurses. The feedback in this latest report, “The Nurse EHR Experience,” found that nurses achieve significantly higher levels of EHR satisfaction than physicians.

Of the nurses surveyed to date, 62 percent reported are pleased with their EHR; 20 percent said they are frustrated; and 18 percent said they are indifferent. “Because nurses work so widely with the EHR and play such a significant role in care delivery, this report is aimed at understanding where there are opportunities for improvement in the nurse experience and what the nurse experience can teach other groups of clinicians about how to succeed with the EHR,” according to the researchers.

Overall, the net EHR experience score— a snapshot of the overall satisfaction that clinicians report with their EHR environment—for nurses was a 41.7 out of 100, compared to a 16 out of 100 for physicians, according to the KLAS data. The overall score for advanced practice providers (PAs or NPs) was 37.8, and for physician residents or fellows, it was a 31.4.

The report revealed that the trend of higher nurse EHR satisfaction exists across organization types as well, as the most satisfied nurses are those who work outside the U.S., followed closely by nurses who work in children’s hospitals. But regardless of facility type, nurses are more satisfied with the EHR than are physicians.