Prudential and MyDoc to launch online doctor consultations and telemedicine services in Asia

Hong-Kong headquartered life insurance company Prudential announced that it will partner with telemedicine provider MyDoc to offer consumers access to value-added health services on their mobile phones, including doctor consultations, electronic prescriptions and electronic medical certificates. Hong-Kong headquartered life insurance company Prudential announced that it will partner with telemedicine provider MyDoc to offer consumers access to value-added health services on their mobile phones, including doctor consultations, electronic prescriptions and electronic medical certificates.

MyDoc’s services will be integrated into Pulse by Prudential, the first app of its kind in the region offering holistic health management to users. Pulse features self-help health and wellness tools, a symptom checker powered by Artificial Intelligence, and other value-added services. The Pulse app will launch in 11 markets across Asia, and can be downloaded for free.

MyDoc offers patients a video consultation with a doctor through Pulse, as well as the option to book a face-to-face appointment. Electronic prescriptions, medicine delivery, electronic medical certificates and online records will be offered in selected markets as an additional service. MyDoc’s consulting doctors are required to have at least three years of private practice experience, additional clinical and product training, and must pass test consultations prior to certification.


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