How should your organization assess telehealth ROI?

A new report from Manatt Health Strategies points to big differences in how return on investment should be gauged, depending most importantly on provider type – but also on acuity mix, IT infrastructure, staffing and other considerations. As more health systems avail themselves of the quality, cost and access benefits that come with telehealth, IT leaders naturally have big questions about how those major investments in technology infrastructure, reshaped clinical strategy and staffing changes should be paying off.

A new study from Manatt Health Strategies offers perspective, drawn largely from two case studies of different care providers, about how the return on investment should be assessed for nascent telehealth deployments.