FierceHealthcare headed to the HLTH 2019 conference in Las Vegas this week. Here’s a look at some of our takeaways from our time there.
How far can we go with consumerism in healthcare? It’s no surprise that some of the biggest names at HLTH were well-known consumer brands such as Walmart, Google and 23andMe. Healthcare’s internal debate on how far to go with consumerism was front and center at the conference.
Walmart, for instance, took attendees on a virtual tour of its new health clinic in Georgia, which was specifically designed using the retail giant’s customer experience know-how to be a one-stop shop instead of the fragmented experience many patients face. CVS Health also spotlighted its new HealthHUB stores.
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