Automated text messages, calls drop Eisenhower Health no-show rate from 8% to 2.3%

The California health system is projecting an annualized net income of more than $75,000 from using the technology. This could increase to more than $260,000. Eisenhower Health in Rancho Mirage, California, serves residents of the Coachella Valley, where as many as 70% of its patients are seniors. The health system is a healthcare complex comprised of a 463-bed hospital, the Annenberg Health Sciences Building at Eisenhower, and the Barbara Sinatra Children’s Center at Eisenhower, in addition to its outpatient facilities in Palm Springs, Cathedral City, Rancho Mirage, Palm Desert and La Quinta.


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