The Evolution of Patient Experience Illustrated with 4 Use Cases

The Evolution of Patient Experience Illustrated with 4 Use Cases

As work-from-home guidelines accelerated the office-based workforce towards a hybrid-working future, so the adoption of hybrid digital healthcare is growing as healthcare providers are enabled to compose the right experience for the right patient at the right time, writes Dave O’Shaughnessy, Healthcare Practice Leader – Avaya EMEA & APAC In its work with healthcare providers across the globe, Avaya has used its expertise in enhancing and simplifying communications and collaboration to solve pressing challenges in building the right solution for each patient journey. From AI and chatbots, to building vaccine roll-out apps and easing the burden on physical hospital space, every solution has been carefully composed to ensure we deliver the best outcome for the healthcare provider experience and the […]

 


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