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Survey: 51 Percent Say User-Friendly Tech is Essential for a Good Patient Experience
According to an Oct. 12 press release, Dublin, Ohio-based Updox, a Denver, Colo.-based EverCommerce solution and healthcare communication platform for in-person and virtual care company, released the results of a new patient experience survey.
The release states that “The data underscores the need for today’s healthcare providers to offer patients convenient communication options and user-friendly healthcare technology to improve patient engagement and satisfaction. The survey was conducted online within the United States by The Harris Poll on behalf of Updox from August 31-September 2, 2021, among 2,076 U.S. adults ages 18 and older.”
The release reports that 51 percent of U.S. consumers polled say that user-friendly technology is crucial for a good patient experience.
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