Patients Doing More of their Own Research Online, Often Leaving Doctor's Office with Questions

The majority of Americans don’t fully understand the information their provider tells them, leading them to consult third-party resources like the internet, a new survey found.

And patients often don’t fully grasp their own personal medical information, according to the survey by the American Health Information Management Association Foundation. 

Three in 4 Americans leave the doctor confused and dissatisfied for reasons that include disappointment in the level of Q&A they have with their doctor, confusion about their health and a need to do more research, according to a survey of 1,000 U.S. adults. The study was commissioned by the foundation and conducted by Kelton Global.